Returns & Exchanges at Greater Goods
We want you to love every piece in your home, which is why we offer a 30-day return window for most items in their original condition. If your purchase doesn't perfectly fit your space, our team is here to help you find a better match or issue a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Ship It Back
Print your prepaid shipping label and drop the package off at any authorized carrier location or schedule a home pickup for larger furniture items.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5 to 7 business days.